Terms and Conditions
1. Introduction and operator
These Terms and Conditions (the “Terms”) govern access to and use of Top Video Games at topvideogames.games (the “Platform”). The Platform is operated by RIDGWELL SERVICES LIMITED (the “Company”, “we”, “us” or “our”), at 85 Great Portland Street, First Floor, London, England, W1W 7LT, United Kingdom. By using the Platform you agree to these Terms. If you do not agree, do not use the Platform. Please read our Privacy Policy, which separately explains our handling of personal data. These Terms do not remove any mandatory rights available under applicable consumer or data protection law.
2. Scope of the service
The Platform is an online discovery and access interface for browser-based HTML5 games, including games supplied or hosted by third parties such as GameArter. Games may be embedded in frames and may display third-party branding or advertising. The Platform does not promise that any particular game, feature, category, or number of games will remain available indefinitely. The service may be accessed on supported browsers and devices with an internet connection; device compatibility and third-party game performance may vary.
3. Eligibility and minors
You must be legally capable of agreeing to these Terms, or have permission from a parent or legal guardian where required. If you are under 18, a parent or guardian should review these Terms and supervise your use and any proposed purchase. We do not intentionally offer a service directed at children under 13. Where local law sets a higher digital-consent age, appropriate parental consent may be required. Do not submit another person's details without authorization.
4. Accounts and registration
Certain games and features require a registered account. You must provide a valid email address and accurate registration information, maintain the confidentiality of your password, and notify us promptly by post or through any published support channel if you suspect unauthorized account access. You may not share or sell accounts, impersonate others, use automated registrations, or attempt to bypass access limits. You are responsible for activity under your account except to the extent caused by our breach of duty or other circumstances for which the law makes us responsible.
5. Free access and trial limitations
The current Platform allows a registered user to select one game for free access and replay that same game, subject to availability. Access to additional games may be restricted. Free access is not a promise of uninterrupted or permanent access to a particular third-party game. We may reasonably prevent abuse of trial restrictions, but will not use that power to deprive paying consumers of mandatory rights. Technical controls may be imperfect and do not restrict access to games on independent third-party websites.
6. Proposed lifetime packages
The Platform currently advertises proposed one-time packages: Starter (£19.95, access to 500 selected games), Premium (£35.95, access to 1,000 selected games), and Ultimate (£49.95, access to the available game catalogue). Checkout is currently disabled and these packages cannot yet be purchased through the Platform. If purchases are enabled, the checkout will display the final applicable price, currency, taxes, package scope, and any material restrictions before an order is placed. “Lifetime access” means access for as long as the relevant Platform service is operated and the applicable content can lawfully and technically be supplied; it does not mean the lifetime of the purchaser or a guarantee that third-party games will be available forever. Any material limitations must be clearly presented before purchase. We will not use this definition to override mandatory consumer remedies for digital content or services.
7. Orders and formation of contract
If purchasing is enabled in the future, selecting a package does not itself complete a purchase. An order is accepted only when we confirm it after successful payment verification. We may decline an order for legitimate reasons, including suspected fraud, inability to supply the service, errors in published prices, or legal restrictions; any funds captured for an unaccepted order will be returned in accordance with applicable law. You must not rely solely on a browser redirect or success screen as proof of payment. No recurring subscription or automatic renewal is currently offered.
8. Payment processing and security
If payment functionality is introduced, payments may be handled by an independent regulated payment service provider. Card details should be entered only into that provider's secure hosted or embedded fields; we do not intend to collect full card numbers or card security codes on our servers. The payment provider may carry out fraud screening and authentication, including 3D Secure. Its separate privacy notice and terms may apply. Do not submit payment information through ordinary email or customer-support messages.
9. Digital delivery and consumer cancellation
Digital access, where sold, may begin immediately following successful payment. Consumers in the United Kingdom, European Economic Area, and other jurisdictions may have statutory cancellation, conformity, refund, and other rights. Where the law permits a cancellation right to be lost because digital content begins immediately, we will request any legally required prior express consent and acknowledgement before supply starts. We will not assume that merely visiting a page or ticking an unrelated box waives those rights. If a statutory right to cancel remains available, we will provide the legally required process and information before checkout. Nothing in these Terms excludes refunds or remedies required by law.
10. Refunds and remedies
If payments are introduced, refund requests should be sent through the support contact method published on the Platform or to our registered postal address. We will consider the transaction, access history, any service fault, and mandatory consumer protections. Where digital content or services are not supplied as described, are defective, or cannot be accessed due to a fault for which we are responsible, statutory remedies may include repair, replacement, price reduction, or refund depending on applicable law. We do not promise refunds for mere changes of preference beyond statutory rights, but may offer discretionary refunds. Any discretionary policy will be stated clearly before checkout.
11. Game providers, advertisements and external content
Games, assets, links, advertising and other content may be provided by third parties. Those providers may operate their own services and apply separate rules. We do not control third-party game updates, in-game advertisements, technical outages, or external websites. Clicking an external link or interacting with an advertisement may take you to a different service. We do not endorse third-party offers merely by displaying them. Users should not assume that any third-party in-game purchase, advertisement or transaction is sold by us.
12. Intellectual property and permitted use
The Platform's original design, code, logos, text and organization may be protected by intellectual property laws. Individual games and their assets remain the property of their respective owners and licensors. Access to the Platform grants you a limited, personal, non-exclusive, non-transferable right to use its features for lawful private entertainment, subject to applicable law and the rights of game owners. No ownership in any game or underlying intellectual property is transferred to you. You may not copy, redistribute, resell, reverse engineer, scrape, frame for commercial exploitation, or circumvent technical measures except where expressly authorized or legally permitted.
13. Prohibited conduct
You must not: use the Platform unlawfully; interfere with its security or availability; distribute malware; perform credential stuffing; harvest personal data; use bots to abuse the service; bypass registration, payment or access controls; upload or transmit abusive, fraudulent or infringing material; impersonate another person; or interfere with third-party games and advertisements. We may investigate credible abuse and take proportionate action, including temporary restrictions, subject to applicable law and consumer rights.
14. Service availability and changes
We aim to provide a usable service but cannot guarantee uninterrupted availability. Maintenance, security incidents, provider restrictions, browser changes, network failures, and force majeure events may affect service. We may update features, correct errors, or remove games where necessary for security, legal compliance, licensing, or technical reasons. Where a change materially disadvantages a paying consumer, we will provide any notice, termination option, refund or other remedy required by applicable law.
15. Suspension and account closure
We may suspend or close accounts where reasonably necessary for security, fraud prevention, serious or repeated breach, or legal compliance. Where practical and appropriate, we will explain the reason and provide an opportunity to respond. You may request account closure using the published support channel or by writing to our registered address. Closure does not automatically erase records we are legally required to retain and does not remove outstanding statutory rights or obligations. Any paid access consequences will be assessed under applicable consumer law.
16. No gambling or cash prizes
The Platform is intended for entertainment games and does not itself offer gambling, betting, wagering, cash-out, or prizes redeemable for money. Game scores and achievements are not financial instruments. If third-party games or advertisements appear to offer unrelated services, they are not part of the Platform's advertised paid-access packages. Users must not use the Platform for illegal gambling or other prohibited activity.
17. Warranties and statutory protections
We will provide the Platform with the care and skill required by applicable law. Apart from rights that cannot legally be excluded, we do not promise that every game will be error-free, available at all times, compatible with every device, or suitable for a particular personal purpose. Descriptions and game counts may change as third-party catalogues change. Any legal guarantees applying to digital content and digital services remain fully effective.
18. Liability
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, intentional misconduct where non-excludable, or any other liability that cannot lawfully be limited. Nothing excludes your mandatory statutory rights. Subject to those protections, we are not responsible for losses caused solely by independent third-party services, user misuse, or events outside our reasonable control. Any limitation of liability applies only to the extent fair, reasonable and enforceable under the law governing the relevant consumer contract; we do not exclude remedies for failure to provide paid digital content as promised.
19. Personal data and cookies
We process account and technical information as explained in our Privacy Policy. Essential cookies may be used to maintain sessions and protect account access. Optional analytics, advertising or tracking technologies, if introduced, will be subject to applicable consent and transparency requirements. Third-party game frames may separately collect data and set technologies subject to their own notices and applicable law.
20. Complaints and communications
For legal notices, complaints or questions, write to RIDGWELL SERVICES LIMITED, 85 Great Portland Street, First Floor, London, England, W1W 7LT, United Kingdom. We will also publish an operational customer-support email or contact method before enabling paid purchases. Please include sufficient information to identify the issue, but never send passwords or full payment card details. We aim to address complaints fairly and in a reasonable time.
21. Governing law and disputes
These Terms are governed by the laws of England and Wales, except that consumers retain the protection of mandatory laws in their country of habitual residence where applicable. Nothing here prevents a consumer from bringing proceedings in courts that have jurisdiction under mandatory consumer-protection rules. Before formal proceedings, we encourage customers to contact us so that we can attempt a practical resolution.
22. Severability, waiver and assignment
If a provision is found unlawful or unenforceable, the remaining provisions will continue to apply to the extent legally possible. Failure to enforce a provision on one occasion is not a permanent waiver. We may transfer the operation of the Platform or these Terms only where lawful and without reducing mandatory consumer protections. You may not transfer an account or personal licence without our written consent, except where law provides otherwise.
23. Updates to these Terms
We may update these Terms for legal, security, operational or product reasons. The effective date appears above. Material changes affecting existing paying users will be communicated in advance where required by law and will not retroactively remove accrued rights. Continued use after a lawful update may constitute acceptance where legally appropriate; where affirmative consent is required, we will request it.